Privacy Policy — How s7777 Collects, Uses, and Protects Your Data

This Privacy Policy ("Policy") is issued by s7777 ("we", "us", "our", "the Company") and applies to all personal data collected from users ("you", "User", "Player") who access or use the s7777 website at https://s7777.io and all associated services, games, mobile interfaces, and communication channels (collectively, the "Platform").

s7777 operates as an online casino and sports betting platform serving users in Bangladesh and is committed to handling your personal data responsibly, transparently, and securely. This Policy explains what data we collect, the purposes for which we collect it, how it is processed and stored, with whom it may be shared, and the rights available to you as a data subject.

This Policy applies to all users who access the Platform from Bangladesh, including users in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar, regardless of the device or browser used to access the Platform.

The categories of personal data collected by s7777 vary depending on your interaction with the Platform. The following table sets out the primary categories of data we hold, together with examples of specific data points within each category:

s7777 does not collect or process sensitive special-category personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data unless specifically required for responsible gaming purposes (such as processing a self-exclusion request) and only with your explicit consent.

s7777 collects your personal data through the following channels and mechanisms:

• Direct Submission: Data you provide voluntarily when registering an account, completing identity verification, making a deposit or withdrawal request, completing a bonus claim form, or contacting our support team.
• Automated Technical Collection: Data collected automatically when you access the Platform, including IP address, browser fingerprint, device identifiers, session tokens, and interaction logs. This collection is necessary for platform security and fraud prevention.
• Payment Processors: Transaction confirmation data shared by payment service providers including bKash, Nagad, Rocket, and Upay when you initiate a deposit or withdrawal. s7777 receives only the information required to reconcile and confirm the transaction — full payment credentials are never transmitted to s7777's servers.
• Identity Verification Providers: Where s7777 engages a third-party KYC (Know Your Customer) provider to assist with document verification, that provider may share verification results and document authenticity assessments with s7777. The original identity documents are retained only by the verification provider under their own data protection obligations.
• Cookies and Tracking Technologies: Data collected via cookies, web beacons, and similar technologies as described in Section 9 of this Policy.

s7777 uses your personal data only for legitimate, documented purposes. The following is a complete list of the purposes for which we process your data:

• Account Management: Creating and maintaining your s7777 user account, authenticating your identity when you log in, and managing your account settings and preferences.
• Age and Identity Verification: Confirming that you are at least 21 years of age and that your identity matches the details provided at registration, in compliance with our minimum age policy and responsible gaming obligations.
• Payment Processing: Processing your deposit and withdrawal requests, reconciling transactions, and investigating payment discrepancies.
• Fraud Prevention and Security: Monitoring account activity for signs of fraudulent behaviour, money laundering, bonus abuse, or other prohibited activities. Detecting and preventing unauthorised account access.
• Responsible Gaming: Monitoring gameplay patterns to identify signs of problem gambling. Enforcing deposit limits, self-exclusion requests, and cooling-off periods as requested by users or required by our responsible gaming policy.
• Customer Support: Responding to your enquiries, resolving disputes, processing complaints, and delivering live chat and email support.
• Marketing Communications: Sending you promotional offers, bonus notifications, and news about new games — but only where you have given explicit consent to receive such communications. You may opt out at any time.
• Platform Improvement: Analysing aggregated and anonymised usage data to understand how users interact with the Platform and to inform improvements to game selection, interface design, and platform performance.
• Legal and Compliance Obligations: Maintaining records required for anti-money laundering (AML) compliance, responding to lawful requests from competent authorities, and enforcing our Terms & Conditions.

s7777 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual Necessity: Processing that is necessary to perform the contract between you and s7777 — including account creation, identity verification, payment processing, and customer support — is carried out on the basis of contractual necessity. Without this processing, s7777 cannot provide the Service to you.
• Legitimate Interests: Processing carried out for fraud detection, platform security, responsible gaming monitoring, and platform analytics is conducted on the basis of s7777's legitimate interests in operating a safe, fair, and sustainable platform. Where we rely on legitimate interests, we have assessed that our interests are not overridden by your data-protection rights.
• Legal Obligation: Certain processing activities — including AML record-keeping, identity verification, and responding to lawful authority requests — are required by applicable law. s7777 is legally obligated to carry out this processing regardless of consent.
• Consent: Marketing communications and non-essential cookies are processed solely on the basis of your freely given, specific, and informed consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

s7777 does not sell, rent, or otherwise commercially transfer your personal data to any third party. Your data may be shared in the following circumstances only:

• Payment Service Providers: Your transaction data is shared with bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, and City Bank solely to facilitate the processing of your deposits and withdrawals. These providers are bound by their own data-protection obligations and may not use your data for any other purpose.
• Game Providers: Certain gameplay data — such as your user session identifier and bet values — is transmitted to licensed third-party game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi in order to render and operate the games you play. These providers do not receive your full personal profile.
• Identity Verification Providers: Where a third-party KYC provider is used to verify your identity documents, your identity data is shared with that provider under a strict data-processing agreement. The provider processes your data solely for the purpose of returning a verification result to s7777.
• IT and Infrastructure Providers: s7777 uses third-party cloud hosting, database, and security services to operate the Platform. These providers have access to data stored on s7777's infrastructure only to the extent necessary to perform their technical services and are bound by confidentiality and data-protection obligations.
• Competent Authorities: s7777 may disclose personal data to law enforcement agencies, regulatory bodies, or other competent authorities when required to do so by applicable law, court order, or other legal process. Where legally permissible, s7777 will notify you of any such disclosure.
• Business Transfers: In the event of a merger, acquisition, or sale of all or substantially all of s7777's assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the acquiring entity will be required to honour the commitments made in this Policy.

s7777 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following retention periods apply as a general guideline:

Upon expiry of the applicable retention period, personal data is securely deleted from s7777's active systems and backups, or irreversibly anonymised so that it can no longer be associated with any identifiable individual. Anonymised, aggregated data may be retained indefinitely for statistical and analytical purposes.

s7777 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include but are not limited to:

• Transport Encryption: All data transmitted between your device and s7777's servers is encrypted using 256-bit TLS (Transport Layer Security). Connections over unencrypted HTTP are automatically redirected to HTTPS.
• Password Storage: User passwords are stored using strong one-way cryptographic hashing algorithms with salting. s7777 never stores passwords in plain text and cannot retrieve your password — only reset it.
• Access Controls: Access to personal data within s7777's internal systems is restricted on a strict need-to-know basis. Staff members are granted only the minimum level of access required to perform their specific job functions.
• Intrusion Detection: s7777 operates automated systems to monitor network traffic and server activity for signs of unauthorised access or anomalous behaviour, with alerts reviewed by the security team.
• Penetration Testing: s7777's platform undergoes regular third-party security assessments to identify and remediate vulnerabilities before they can be exploited.
• Staff Training: All s7777 staff who handle personal data receive mandatory data-protection training and are bound by confidentiality obligations as a condition of their engagement.

While s7777 maintains strong security measures, no internet-based platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying s7777 support immediately at [email protected] if you suspect that your account has been compromised.

s7777 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, maintain your login session, and — where you have consented — to deliver relevant promotional content. The following categories of cookies are used on the s7777 Platform:

• Strictly Necessary Cookies: These cookies are essential for the Platform to function. They maintain your login session, remember your security settings, and enable core platform features such as game loading and payment processing. These cookies cannot be disabled without preventing the Platform from operating correctly.
• Functional Cookies: These cookies remember your preferences such as your preferred language, display settings, and responsible gaming limits. Disabling them will not prevent you from using the Platform but may result in a less personalised experience.
• Analytics Cookies: With your consent, s7777 uses first-party analytics tools to collect aggregated information about how users navigate and interact with the Platform. This data is used to improve the Platform experience and is never used to identify individual users for marketing purposes.
• Marketing Cookies: Where you have provided explicit consent, s7777 may use cookies to deliver relevant promotional content and to measure the effectiveness of marketing campaigns. You may withdraw consent for marketing cookies at any time via your account settings.

Most web browsers allow you to manage your cookie preferences through the browser's settings. Deleting or blocking cookies may affect the functionality of the s7777 Platform. For detailed guidance on managing cookies in your specific browser, please refer to your browser's help documentation.

As a user of the s7777 Platform, you have the following rights in respect of your personal data. To exercise any of these rights, please contact our support team at [email protected]. s7777 will respond to all verified requests within 30 days of receipt.

• Right of Access: You have the right to request a copy of all personal data that s7777 holds about you, together with information about how it is processed. This is sometimes called a Subject Access Request (SAR).
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. You may also update certain data directly through your account settings.
• Right to Erasure: You have the right to request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where you object to the processing. This right is subject to our legal obligations to retain certain data — for example, transaction records required for AML compliance cannot be deleted on request.
• Right to Restriction: You have the right to request that we restrict the processing of your data in certain circumstances — for example, while a dispute about accuracy is being resolved, or pending the outcome of an objection to legitimate-interests processing.
• Right to Data Portability: Where processing is based on your consent or on a contractual basis, you have the right to receive your personal data in a structured, commonly used, machine-readable format (such as JSON or CSV) so that it can be transferred to another service provider.
• Right to Object: You have the right to object to processing of your personal data that is carried out on the basis of s7777's legitimate interests. s7777 will cease that processing unless it can demonstrate compelling legitimate grounds that override your rights.
• Right to Withdraw Consent: Where processing is based on your consent — such as for marketing communications — you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out before the withdrawal.

The s7777 Platform is strictly intended for users aged 21 and above. s7777 does not knowingly collect personal data from any person under the age of 21. If you are under 21 years of age, you must not register an account, deposit funds, or use the Platform in any capacity.

If s7777 becomes aware that personal data has been collected from a person under the age of 21, the associated account will be immediately suspended, any deposits will be returned to the original payment source, and the personal data will be securely deleted from our systems as quickly as possible.

If you believe that a minor has registered an account on s7777 or has accessed the Platform, please contact us immediately at [email protected] so that we can take appropriate action. s7777 takes underage access prevention seriously and continuously evaluates its age-verification procedures to maintain their effectiveness.

s7777 reserves the right to update or amend this Privacy Policy at any time. The most current version of the Policy will always be published at https://s7777.io/privacy-policy, together with the effective date of the most recent revision.

Where a material change is made to this Policy — such as the introduction of a new processing purpose, a change to retention periods, or a change to data-sharing arrangements — s7777 will notify registered users by email or by in-platform notification at least seven (7) days before the change takes effect. Non-material corrections (such as typographical fixes or formatting adjustments) may be made without prior notice.

Your continued use of the s7777 Platform after a revised Privacy Policy has taken effect constitutes your acceptance of the updated terms. If you do not agree with the changes, you must stop using the Platform and may request deletion of your account by contacting [email protected].

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way s7777 handles your personal data, please contact us through any of the following channels:

• Email: [email protected] — please allow up to 48 hours for a response. For data-rights requests, please include "Privacy Request" in the subject line along with your registered username.
• Live Chat: Available 24 hours a day, 7 days a week via the s7777 Platform. Live chat is the fastest way to reach our support team for general privacy queries.
• Registered Address: s7777 Platform, Dhaka, Bangladesh.

s7777 is committed to resolving all privacy-related queries and complaints promptly and fairly. If you are not satisfied with the response you receive, you may escalate your complaint through the formal dispute resolution process described in the s7777 Terms & Conditions.